Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Warranty

  • Each ticket you send to the technical help and support staff will be responded to within approximately one hour. The basic queries are going to be replied to right away. Yet, if the assistance question you have sent us requires aid from a capable technician, we’ll forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We offer 24x7 customer help through a super–fast ticket solution included in your Control Panel. You may contact us all the time about any of the software applications that come pre–installed on the virtual server, such as the chosen OS, the server admin panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Hosting Control Panel that is provided completely free with your virtual server, you can easily find a practical Help zone, containing all that you should be aware of when working with your internet sites and software. We have integrated a wide selection of how to articles and video tutorials that show the primary site maintenance duties in an easy–to–understand manner.