Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help section built into your Web Hosting Control Panel. It includes an ever–expanding repository with regularly asked questions and detailed help articles contributed by our skillful help desk support staff.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a selection of instructional video tutorials that detailedly demonstrate how you can take care of a common problem associated with your Linux shared hosting account. You can find the educational video clips in the Help section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 support service and feature a one–hour ticket response time guarantee. Our qualified support engineers will be online 24x7 and will fix any problem that you might come across within less than 1 hour after the support ticket submission. Normally, an answer will be provided to you within 20 minutes.