Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to very quickly care for all of our Linux shared hosting users’ issues and guidance questions. Via our ticketing system, you will be able to send your issue and a support crew fellow member will likely go back to to you in only max one hour. In fact, practice indicates that the general response time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our team of specialists will undoubtedly be online for you 24x7x365 to reply to all your enquiries and to resolve any situation that you may have. You can send us a help and support ticket from your Web Hosting Control Panel or send us an e–mail anytime. In addition, on working days, you are able to call us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you a substantial know–how base which is integrated into all sections. In each part, you’ll find a Help button which will load for you a variety of step–by–step tutorials on how to make use of a specific element or perform a specific action. Furthermore, we have produced training video tutorials for you to get a better idea of the Control Panel’s interface.